Wireless Internet Usage Rules and Regulations

All Webb Wireless customers should read this document. Even if you don’t read it you are responsible for the policy written here. We reserve the right to disable your account, without warning if you violate this policy.

Webb Wireless sets forth an Acceptable Use Policy with the intent of protecting our service, our customers, and other users of the internet from potentially abusive actions taken by Webb Wireless customers. The following policy is non-exclusive; any action about which there is doubt should be referred to Webb Wireless for evaluation. Webb Wireless may alter this policy from time to time as need dictates.

Statement of Responsibility:

  • The customer who registered the Webb Wireless account is solely responsible for all actions taken with regard to the account. It is the account owner’s responsibility to safeguard the account and to ensure the Webb Wireless Acceptable Use Policy is honored. The service is for the account owner only; any resale of service is unauthorized and will be subject to disconnection of service. Webb Wireless will hold the account owner responsible for any violations of the Acceptable Use Policy.
  • Sites directly attached to the Webb Wireless backbone are expected to adhere to the Webb Wireless Acceptable Use Policy. The individual who signed up for the service is responsible for educating site users on the Acceptable Use Policy. Violations of the Acceptable Use Policy by directly attached sites will be referred to the person who signed up for the account. This person will be held responsible for any violations of the Acceptable Use Policy.
  • Webb Wireless enforces these policies with respect to Webb Wireless customers only. We are not responsible for abusive actions which originate from other sites or networks on the internet.
  • Webb Wireless strongly encourages the customer to configure the security of their wireless routers. Webb Wireless can assist with securing the customer wireless network when necessary.

Acceptable Use: Network

  • Acceptable use of the Webb Wireless network does not include:
  • Attempting to circumvent user authentication or security of any host, network, or account on Webb Wireless systems or the internet at large (“cracking”). This includes scanning or probing ports without the consent of the owner of the machine being scanned.
  • The downloading or distribution of restricted media in violation of copyrights, including, but not limited to books, movies, music and software. Refer to our Acceptable Use: Copy Right Infringement section at the end of this document.
  • Use of Webb Wireless systems or networks (willfully or negligently) in a manner that encumbers disk space, processors, bandwidth, or other systems resources so as to interfere with others’ normal use of services on Webb Wireless or other systems and networks (“denial of service attack”).
  • Activities which violate local, state or federal statutes.

Acceptable Use: Shell/Telnet

  • Acceptable use of shell/telnet access does not include:
  • Unauthorized access.
  • Running background processes after you have logged out.
  • Compiling and running foreign binaries without express written consent of
  • Webb Wireless.
  • Activities which violate local, state or federal statutes.

Acceptable Use: Email

  • Acceptable use of email does not include:
  • Sending unsolicited mass mailings of any nature, including those with a “negative option” for continuation. The negative option is inviting those who do not wish to receive more email to reply to you.
  • Sending a large number of email messages, or singularly large email messages, to a single address in order to flood someone’s mailbox.
  • Forging email headers to obscure the true originator of the message.
  • Creating or participating in pyramid schemes or chain letters.
  • Sending harassing email, either by language, size or frequency. This includes sending email (or real time) messages to a person who has asked explicitly that you do not.
  • Activities which violate local, state or federal statutes.

Webb Wireless reserves the right to restrict or terminate service without refund in the event of an acceptable use policy violation. Webb Wireless also reserves the right to take action on abuse which is not specifically named in this policy at the sole discretion of Webb Wireless. Use of the Webb Wireless systems and network constitutes understanding and agreement of this policy. Webb Wireless provides an email address, abuse@webbwireless.net, for use in reporting abusive activities originating from Webb Wireless customers as outlined in the Webb Wireless Acceptable Use Policy. Please note abuse originating from non-Webb Wireless customers cannot be handled by Webb Wireless. Report those instances to the provider/site that has authority over the abusive user.

  • When reporting email abuse, include a full copy of the message, including headers. This information is required in order for any action to be taken. In many cases, the “from” field is forged, and is not the true origin. We cannot determine the origin of email without full headers. Information on how to reveal full headers of an email can be found in your email software documentation. Also, you may visit http://spamcop.net/fom-serve/cache/19.html or http://members.tripod.com/~cyberstalked/header.htm. Full headers will contain at least one line beginning with “received”.
  • When reporting other types of abuse, include details, such as log files, documenting the incident. Webb Wireless cannot act on your word alone; we must have documented proof of an incident. If possible, please send such documentation in plain text format. In addition, reports of port scans or probes must include a note of which time zone is referred to by the reported date/time.
  • Spam (UCE, UBE-unsolicited commercial or bulk email) originating from outside the Webb Wireless network should be reported to the network or domain from which it originated. Note that the address in the “from” field is often forged. The links listed above can help you determine where the spam actually came from. If complaints of spam to the originating network or domain do not produce results (i.e. spam from that origin continues to be sent), then report the spam to Webb Wireless. We can and do block email to and from networks or domains that refuse to stop sending spam.
  • Send your report in an email message to abuse@webbwireless.net. Due to the number of reports that may be submitted to a single abuse incident, it is not always possible for Webb Wireless to respond to each and every report.
  • Note: The action taken on abuse reports will be at the sole discretion of Webb Wireless. Our intent is Not to police the internet usage of customers but to simply do our part to ensure quality access and use of the internet to all of our customers and to the internet community at large.

Acceptable Use: Copyright Infringement
Notice and Procedure for making claims of copyright infringement
Webb Wireless customers are required to respect legal protection provided by copyright law. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the information below to the email address, abuse@webbwireless.net;

  • An electronic or physical signature of the person legally authorized to act on behalf of the owner of the copyrighted interest.
  • A copyrighted work that you claim has been infringed.
  • A description of where the material that you claim infringes your copyright is located on the site.
  • All time and date stamps of the copyright infringement as well as the IP information of the claimed infringer.
  • Your address, telephone number and email address.

Upon receipt of notification of a credible claim of copyright infringement, Webb Wireless will follow the procedures outlined in Title II of the Digital Millennium Copyright Act (17 USC 512).

Notice and Take-Down Procedures
If Webb Wireless is notified of a credible claim of copyright infringement, or otherwise becomes aware of facts and circumstances from which infringement is apparent, it will respond initially via phone or e-mail to the customer, if customer cannot be reached, we reserve the right to suspend the customers service until they have been contacted or have been in contact with us.

Repeat Infringers
Webb Wireless reserves the right to disable, or terminate, the accounts of customers who are repeat infringers.

Accommodation of Standard Technical Measures
It is Webb Wireless policy to accommodate and not interfere with standard technical measures, i.e. technical measures that are used by copyright owners to identify or protect copyrighted works, and 1) have been developed pursuant to a broad consensus of copyright owners and service providers in an open, fair, voluntary, multi-industry standards process; 2) are available to any person on reasonable and nondiscriminatory terms; and 3) do not impose substantial costs on us or place substantial burdens on our systems or networks.